Reference

Legal Terms For Your a880app Account

This page sets out the account rules, privacy practice and wallet conditions that sit behind every bKash, Nagad or Rocket deposit you make with us.

Terms of usePrivacy practiceWallet verificationAccount securityRegion eligibility
a880app Legal Terms For Your a880app Account
POLICY HELP DESK

Where To Take A Legal Question

Legal questions rarely fit a chat box. Still, most of what reaches us is a wallet mismatch, a verification hold or a request to see what we hold on file, and those we can handle directly. Have your registered mobile number ready so we can locate the account without asking you for a password. If your question concerns consumer rights in your own jurisdiction, a local advisor is the right person, not us.

Team online

Live chat

Open live chat from your signed-in account and describe the policy point you need cleared up. Wallet mismatch and verification holds are handled here first.

Account email

Write from the address registered on your account so we can verify ownership before discussing terms, privacy or wallet records with you.

Policy request

Ask for a copy of the terms or privacy points tied to your account. We reply in writing so you have the wording on record.

DATA AND SECURITY

How We Handle Your Account Data

Your account holds the things that matter: a mobile number, a verified wallet, deposit history and game activity. We keep that record for as long as the account is open and for the period local rules require afterwards, then remove it. Cookies on the site remember your session and language so you are not signing in again on every page load. You can change your password, review signed-in devices and ask for a copy of your data by contacting us from the registered number. Two-factor prompts arrive by SMS to the mobile you registered.

Data we hold

Mobile number, verified wallet name, deposit and withdrawal records, and in-lobby activity. We do not store your bKash, Nagad or Rocket PIN at any point.

Retention window

Records stay while your account is active and for the period local rules require after closure. Ask us to confirm the window that applies to you.

Cookies and session

Session and language cookies keep you signed in between pages. Clearing browser data signs you out and triggers a fresh SMS code on return.

Changes and access

Request a copy of your record, a correction, or account closure from your registered number. We confirm in writing once it is done.

Legal Questions We Get Asked

These are the questions that come up most often on this side of the account. If yours is not here, live chat from a signed-in session is the quickest route to a straight answer.

Access depends on your local law and eligible regions, so availability is not the same everywhere. Sign in and the lobby will show the games and payment routes open to you. If a method is missing, it is not enabled for your region.

We verify the name on your bKash, Nagad, Rocket or Upay wallet against the name on your account. It is the check that stops someone else's funds moving through your account, and withdrawals use the same rule.

We keep the record for the period local rules require after closure, then remove it. You can ask us from your registered number to confirm which window applies and to receive a copy of what we hold.

No. A bKash, Nagad or Rocket deposit is confirmed by you in your own wallet app with your own PIN. We only see that the transfer arrived, never the credentials you used to send it.

No. An account is single-user and tied to one verified identity. Shared, resold or third-party funded accounts go on hold during review, and we may close them if the mismatch cannot be resolved.

Ask from your registered email or mobile number and we will send the wording that applies to your account. Keep that message, since it records which version of the policy you accepted.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.